Privacy Policy

This policy explains how Finhub Capitals may handle information you choose to share when you contact us through this website, by phone, or through WhatsApp.

Information you provide

This may include your name, phone number, email address, organisation details, the nature of your enquiry and any information you choose to include in a message. Please do not send passwords, payment credentials, identity documents or detailed sensitive financial records through an initial enquiry channel.

How information is used

We may use enquiry information to respond to you, understand your stated requirements, communicate about relevant services, maintain business records and protect against misuse. We do not ask you to provide information that is unnecessary for an initial discussion.

Sharing and third-party services

If you choose to pursue a funding option, further information may be needed. Any sharing with a lender, funding provider or other party should be explained and handled as appropriate to that process. WhatsApp, email and telephone services have their own privacy practices; please review their terms when using them.

Security, retention and your choices

We take reasonable steps to handle enquiry information carefully, but no method of electronic communication can be guaranteed completely secure. Information may be retained for as long as reasonably needed to respond, maintain records, meet applicable obligations or resolve disputes. You may contact us to ask about information you have shared or request correction where appropriate.